Question 1

What is ABS OSPAR?

Accepted Answer

ABS OSPAR — the Association of Banks in Singapore's Outsourced Service Provider's Audit Report — is an independent audit of a service provider's controls against the ABS Guidelines. Singapore banks and financial institutions use it to vet the outsourced providers that handle their customers' data. It is an audit report, not a one-off certification, and is reviewed on an ongoing basis.

Question 2

Are you ABS OSPAR audited?

Accepted Answer

Yes. Our internal controls are independently audited under the ABS OSPAR framework — the same assurance standard Singapore banks rely on when outsourcing the handling of customer data. Our audit is independently verifiable on the Association of Banks in Singapore's public register of audited service providers.

Question 3

Why does ABS OSPAR matter when outsourcing secure printing and mail?

Accepted Answer

It gives you bank-grade assurance that your provider's internal controls have been independently audited and are publicly verifiable on the ABS register — rather than relying on a self-declared security claim. For regulated senders, choosing an ABS OSPAR-audited outsourced service provider is a straightforward way to evidence due diligence over how customer data is handled in print and mail fulfilment.

Question 4

How is data protected during transfer?

Accepted Answer

Encrypted Data Ingestion: your files are shielded by enterprise-level encryption from the moment they are sent. Files travel over AES-256 encrypted SFTP, so data is invisible during transit.

Question 5

What happens to my data after the project is complete?

Accepted Answer

Certified Destruction: once your job is complete, all your files are securely deleted from our systems — usually within 72 hours of project sign-off.

Question 6

How does PDPA compliance work in your workflow?

Accepted Answer

PDPA-First Approach: rest easy knowing every workflow is strictly aligned with Singapore's privacy mandates. Privacy is engineered into the production line — including window-envelope integrity checks so sensitive identifiers are never visible through the envelope window.

Question 7

Can you support our regulatory and audit reporting?

Accepted Answer

Yes. Full Audit Traceability: gain complete transparency with detailed logs that make regulatory reporting effortless. Every step of the production cycle is timestamped and reconcilable against your input file.

Question 8

Is the printing quality high enough for dense, personalised content?

Accepted Answer

Precision Imaging: high-density printing that ensures even the most complex micro-data is sharp and legible — including small-point variable data, barcodes and OMR tracks.

Secure Data Printing — ABS OSPAR-Audited Controls

An ABS OSPAR-audited outsourced service provider

Precision Imaging

PDPA-First Approach

Certified Destruction

Encrypted Data Ingestion

Full Audit Traceability

Why secure data printing matters

Secure Data Printing — frequently asked